Last updated: 10 February 2026
"Great leadership, supportive culture and meaningful activities, but care plans lack detail on health risks like diabetes or seizures."
Risks assessed but where people had health risks such as diabetes, seizures or catheter care, care plans did not contain sufficiently detailed information to guide staff; recommendation made.
Staff told us they felt well supported... 'It is well led. Our manager is very supportive, and everybody is willing to help out. I definitely feel supported.'
There were sufficient numbers of staff on duty to meet the needs of people living at the home and spend quality time with them. We observed staff had the time they needed to support people safely.
New staff received induction... opportunity to enrol on the care certificate or undertake higher education, supported by the home. Staff received individual supervision at least three monthly.
People, relatives and staff expressed a very high level of confidence in the leadership... 'The management are lovely... very personal, more like a home' and 'It's managed well... sign of good leadership.'
Activities co-ordinator developed meaningful activities tailored to interests, e.g. baking, daily exercises improved one person's arm mobility after stroke; Purple Angel champions.
Staffing is sufficient to meet needs and spend some quality time with residents, but no info on agency use or staff staying long-term to keep workloads light.
There were sufficient numbers of staff on duty to meet the needs of people living at the home and spend quality time with them.
Some care plans lack detailed guidance on health risks like diabetes or seizures, so staff rely on their own knowledge instead of clear records.
Where people had risks associated to their health needs such as, diabetes, seizures or catheter care, care plans did not contain sufficiently detailed information to guide staff.
AI Generated
Last inspected: April 2020
Management Quality
Well-led: Good
Direct feedback from current and former employees

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