Last updated: 9 February 2026
"Supportive managers and positive staff culture with strong safety, but basic activities and unclear team stability."
Safeguarding procedures were in place and staff knew how to raise concerns within the service and externally, they were confident the registered manager would deal with the concerns fully.
Staff were passionate about their role and the support they received. A staff member said, 'When I come here, I feel at peace.'
There were enough staff on duty to provide care. People’s needs had been assessed to determine their dependency to ensure staffing levels were safe.
There was a comprehensive induction and training programme for staff, which included competency checks.
Staff told us they felt supported by the registered manager and the deputy manager who guided them in their role. A staff member said, 'The registered manager is passionate, and all the support we receive comes from them.'
Staff were continually offering people choices, either food and drink or activities for them to enjoy.
Staff numbers are enough to cover needs, but no word on stable teams or hardly any agency workers.
There were enough staff on duty to provide care.
Only standard induction and training with checks, no specialist courses or funded qualifications.
There was a comprehensive induction and training programme for staff, which included competency checks.
Just basic choices for activities offered by staff, no proper programme or coordinator to vary the workday.
Staff were continually offering people choices, either food and drink or activities for them to enjoy.
AI Generated
Last inspected: February 2025
Management Quality
Well-led: Good
Direct feedback from current and former employees

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