Working at Wickett Hern Road

Staff understood what adult safeguarding meant and what action to take if they became aware of an incident of abuse. Risks associated with people's care and support were identified and action taken to minimise risks.

We saw staff who worked at the service were a well-established and long-standing team. Staff were very passionate about their role.

We saw there were enough staff to support people. One person said, 'Yes there is staff here, yes there is.'

Staff had completed thorough training, supervisions and an appraisal.

Staff we spoke with were complimentary about the management. One staff member said, 'He [the registered manager] helps us if we need it and he's always there for support.'