Last updated: 9 February 2026
"Staff feel supported with good training and safe medicines management, but no registered manager and basic activities hold it back."
Medicines were managed in a safe way with daily temperature checks, stock audits and protocols; staff understood safeguarding responsibilities.
Staff told us they felt supported and were able to be involved by making suggestions and improvements within the service; happy relaxed atmosphere.
We checked staff rotas and they showed there were appropriate numbers of staff on duty to meet people's needs.
Staff received training in a wide range of core areas such as first aid, the safe administration of medicines, infection control, safeguarding and food hygiene.
At the time of our inspection there was not a registered manager in post. The service had a new manager who was in the process of registering with the Care Quality Commission.
People told us they were supported to pursue the social interests and activities that were important to them. We noted activities were wide and varied.
No permanent manager in place yet, even though the new one is doing good work.
At the time of our inspection there was not a registered manager in post. The service had a new manager who was in the process of registering with the Care Quality Commission.
Staff numbers meet basic needs but no details on stable teams or low agency use.
We checked staff rotas and they showed there were appropriate numbers of staff on duty to meet people's needs.
Only regular varied activities like outings mentioned, no dedicated coordinator or specialist programmes.
People had access to social activities that met their interests and needs. We noted activities were wide and varied.
AI Generated
Last inspected: January 2023
Management Quality
Well-led: Good
Direct feedback from current and former employees

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