Working at Whitwood House
82 Lumley Street, Castleford, WF10 5LD
Operated by Living Ambitions Limited
16 bedsResidential homes
Workplace Score
7.2/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 7.2/10
Key Finding
"Effective training and a positive culture, but no permanent manager in post and adequate staffing."
Safety & Risk
8/10
✓
The provider had a proactive and positive culture of safety... People were safeguarded from the risk of abuse... Medicines were managed safely. Records relating to medicines were fully complete and accurate.
Staff Culture
8/10
✓
There was an open and positive culture... Comments included, 'Everyone works together to get things done,' 'I work with supportive staff who are always helpful' and staff felt able to speak up: 'I can go to [the manager] and discuss things... I feel comfortable.'
Staffing Levels
6/10
✓
The provider made sure there were enough qualified, skilled and experienced staff, who received effective support, supervision and development. They worked together well to provide safe care that met people’s individual needs.
Training & Dev
8/10
✓
Staff participated in a wide range of training relevant to their role, including learning disability training. Compliance with training modules was high... regular supervision sessions and an annual appraisal to support their role and development.
Management
7/10
✓
There was a skilled, knowledgeable and supportive manager in place providing consistent and reliable oversight. Staff comments included '[The manager] gives me maximum support' and 'It has been a blessing that we have [the manager].'
Programmes
6/10
✓
A wide range of activities were continually facilitated in line with people’s preferences. For example... 2 people had gone on holiday together with staff... supported to go to a concert... regular visits to the park... voluntary work in the community.
Points to consider
No permanent manager in post right now, area manager covering while they recruit one.
A provider level area manager was in post covering the manager role whilst they were actively recruiting a new registered manager.
Staffing is adequate and safe but no word on low agency use or easy workloads for staff.
The provider made sure there were enough qualified, skilled and experienced staff, who received effective support, supervision and development.
Some outings and community activities but no activities coordinator or special programmes to vary the job.
A wide range of activities were continually facilitated in line with people’s preferences. For example, during the assessment 2 people had gone on holiday together with staff.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: June 2025
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews