Working at Whitwood Hall
Whitwood Lane, Castleford, WF10 5QD
Operated by Living Ambitions Limited
16 bedsResidential homes
Workplace Score
3.3/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 3.3/10
Key Finding
"Staff feel supported by management, but no registered manager, high agency use and training gaps hold it back."
Safety & Risk
4/10
!
one person's ear spray prescribed for lunchtime and teatime use was missing signatures for four days in July 2021. The same person's medication record showed they were not given two creams on two dates in July 2021.
Staff Culture
5/10
!
Staff we spoke with felt they were receiving support from the management team at the time of our inspection.
Staffing Levels
3/10
✕
There was a high level of agency usage which was due to sickness and staff departures.
Training & Dev
3/10
✕
we found gaps where seven staff had not completed three or more subjects. Seven staff out of 42 had not received any training in the use of restraint.
Management
2/10
✕
The service was without a registered manager since February 2021.
Programmes
2/10
✕
There was a lack of regular activity taking place for people. This was recorded as due to staffing levels
Points to consider
No permanent manager in charge, just temporary from another home with area managers helping out.
The service was without a registered manager since February 2021.
Lots of agency workers covering shifts due to sickness and people leaving, causing issues like not enough familiar staff for outings.
There was a high level of agency usage which was due to sickness and staff departures.
Gaps in staff training with some missing key courses like restraint training.
we found gaps where seven staff had not completed three or more subjects. Seven staff out of 42 had not received any training in the use of restraint.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: October 2021
Requires improvement
Safe
!
Requires improvement
Effective
!
Requires improvement
Caring
✓
Good
Responsive
!
Requires improvement
Management Quality
Well-led: Requires improvement
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews