Last updated: 10 February 2026
"Staff get good training and know risks well with a positive culture, but leadership improvements need time to fully bed in."
People felt safe. Systems were in place to safeguard people from the risk of abuse. Risks to people were effectively managed. Staff knew people well and were knowledgeable about individual risk management issues.
Staff comments included; 'There is a great culture and spirit at the service.' Staff felt comfortable to raise concerns and they would be listened to and supported.
Staff had time to spend with people and were supported by the manager and deputy managers, who worked in addition to the calculated staffing hours.
Per 2019 comprehensive inspection: Staff received training in safe working practices and subjects related to the needs of people who used the service. These included first aid, learning disability, communication skills, autism, positive behaviour support.
Enough improvement had been made... although improvements are required to continue and become embedded into practice.
Per 2019 comprehensive inspection: People took part in a variety of social activities in the home and in the community.
No registered manager in post yet, and leadership improvements still need time to fully bed in.
The service had a manager who was in the process of registering with the Care Quality Commission... improvements are required to continue and become embedded into practice.
Adequate staff numbers but managers have to work extra shifts on top of planned hours.
staff were supported by the manager and deputy managers, who worked in addition to the calculated staffing hours.
Basic outings and hobbies like shopping and gardening, no activities coordinator or specialist programmes to make the role more interesting.
Per 2019 comprehensive inspection: People took part in a variety of social activities in the home and in the community.
AI Generated
Last inspected: May 2021
Management Quality
Well-led: Requires improvement
Direct feedback from current and former employees

Scan the QR code or tap the button to chat with us on WhatsApp. Your identity stays completely anonymous.
Chat on WhatsApp