Working at Whittle Hall House Care Residence
Littledale Road, Warrington, WA5 3DX
Operated by London and Manchester Healthcare (Whittle Hall) Limited
74 bedsNursing homes
Workplace Score
6.0/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 6.0/10
Key Finding
"Strong leadership and a positive culture where staff feel valued and supported, but agency staffing variations and incomplete risk records need improvement."
Safety & Risk
5/10
!
Risk monitoring records for some people did not evidence they had received the care and support they needed to mitigate potential risks. This included records for people at risk of skin breakdown and malnutrition and dehydration.
Staff Culture
7/10
✓
Staff felt supported, valued and able to speak up with confidence. Staff confirmed they were happy working at the home, their comments included, “I love my job and do the very best I can for the residents”.
Staffing Levels
5/10
!
People and family members told us there was enough staff and they were good at their job... “Yes but does vary between regular and agency staff.”
Training & Dev
6/10
✓
Managers told us that staff had completed medicines training and had been assessed to ensure that they gave medicines safely. We were shown evidence of training records to confirm this.
Management
7/10
✓
There was an experienced manager in post, and they promoted a positive culture based on listening, learning and trust. Staff felt supported, valued and able to speak up with confidence.
Programmes
5/10
!
The provider employed staff to help facilitate and deliver a range of activities for people including sensory and therapeutic sessions.
Points to consider
Staff numbers are enough but some agency staff means it varies between shifts.
“Yes but does vary between regular and agency staff.”
Some daily care records for risks like dehydration or skin sores were not fully completed.
Daily records used for monitoring aspects of people’s care where there was a known risk were not always completed for some people. This included fluid intake and positional change records.
Only standard activities like sensory and therapy sessions with no dedicated coordinator or special programmes.
The provider employed staff to help facilitate and deliver a range of activities for people including sensory and therapeutic sessions.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: July 2025
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews