Last updated: 9 February 2026
"Staff feel supported by approachable management and good safety practices, but no structured activities programme and routine staffing hold it back."
Systems were in place to protect people from the risk of abuse. Staff demonstrated an understanding and awareness of safeguarding and how to respond to a suspected concern.
Staff we spoke with gave positive feedback about the leadership of the home. Comments included, 'I enjoy my job and feel supported by [registered manager]'.
There were enough staff to meet people's needs. We saw staff attend to people quickly.
Staff received regular training and supervision to carry out their roles.
Relatives and staff confirmed the registered manager was approachable and supportive.
People were supported to maintain relationships and follow their interests. Care plans included details of people's social history to allow staff to support people with their specific interests. For example, one person liked tractors and having their family photos close by.
No activities coordinator or structured programme, so the role is mostly routine personal care with just basic interest-following.
Staff supported people to be involved in meaningful activities to feel included. One relative told us, '[Person] sets the table every lunchtime for people'.
Staffing is adequate but nothing special, with no details on low agency use or good retention.
There were enough staff to meet people's needs. The registered manager reviewed staffing levels in line with people's dependencies.
Only standard training and induction, no specialist courses or funded qualifications.
Staff received regular training to ensure they remained competent in their roles. New staff completed an induction and had the opportunity to shadow experienced staff.
AI Generated
Last inspected: June 2023
Management Quality
Well-led: Good
Direct feedback from current and former employees

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