Last updated: 9 February 2026
"Supportive management, strong staff retention and good training, although a shortage of drivers limits outings."
Staff recognised signs of potential abuse and reported safeguarding concerns. Risk assessments in place for all people
Staff worked well together as a team. We have moved to an open, transparent culture
We have reduced agency use considerably and we are now at 83% permanent staff levels. Staff said, 'We have enough staff'
Staff had received refresher training including diabetes and emergency epilepsy medication. Staff confirmed regular supervision
The new manager is approachable. Staff told us, '[Registered manager] is very supportive and listens to us'
People participated in archery, crosswords, menu planning, outings to cinema and day centres
Not enough drivers sometimes limits outings, so more home-based activities instead
We don't have enough drivers at the moment, so we try to think about home-based activities
AI Generated
Last inspected: July 2023
Management Quality
Well-led: Good
Direct feedback from current and former employees

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