Last updated: 10 February 2026
"Staff feel part of a friendly family with strong leadership and good training, although staffing feels stretched at busy times."
We were assured that the provider was preventing visitors from catching and spreading infections, using PPE effectively, making sure infection outbreaks can be effectively prevented or managed. From 2022 targeted inspection.
Staff told us how much they liked working at the service... 'team work is good, we all support each other'... 'part of a family…everyone is so friendly and approachable.' Per 2018 comprehensive inspection.
There continued to be enough staff to support people and meet their needs. Staff told us there were enough staff... observed staff were always visible and on hand. Per 2018 comprehensive inspection.
A full-time training manager was on site... mandatory training and regular refresher courses... additional specialist training... supported nurses with their revalidation. Per 2018 comprehensive inspection.
People spoke positively about the leadership... Staff told us... 'leadership is very good, it's part of a family…everyone is so friendly and approachable.' Per 2018 comprehensive inspection.
Employed two activity coordinators... kept rescue chickens and guinea pigs... 'pat' dog, zoo lab... ballroom dancer... pool and darts... quizzes... school visits. Per 2018 comprehensive inspection.
Staffing is adequate but residents sometimes wait at busy times, so shifts can feel stretched then.
"At peak times if you buzz you have to wait but they will come eventually." Per 2018 comprehensive inspection.
AI Generated
Last inspected: December 2018
Management Quality
Well-led: Good
Direct feedback from current and former employees

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