Working at Whitelow House Nursing Home
429 Marine Road East, Morecambe, LA4 6AA
Operated by Qualitas Care Limited
32 bedsNursing homes
Workplace Score
6.6/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 6.6/10
Key Finding
"Strong leadership, phenomenal teamwork and robust safety practices, although basic activities and standard training are limitations."
Safety & Risk
8/10
✓
Staff demonstrated a good understanding of their responsibility to safeguard people against abuse. Nurses used a robust electronic system to check each person's medicines and ensure they received them safely.
Staff Culture
7/10
✓
Staff told us they attended regular team meetings and felt comfortable raising any issues. One employee stated, 'The teamwork here is phenomenal.'
Staffing Levels
6/10
✓
The registered manager had a good staff skill mix on each shift to meet people's needs. Staff confirmed there were sufficient personnel on duty. One staff member stated, 'Yes there are enough staff on duty.'
Training & Dev
6/10
✓
The registered manager provided a range of training to underpin staff skills. This included moving and handling, environmental safety, safeguarding, dementia awareness and medication. Staff received regular supervision.
Management
7/10
✓
Staff confirmed Whitelow had strong leadership with a caring approach. One staff member said, 'They are very approachable and come in and do the work with us, so they get to really know the residents as well.'
Programmes
5/10
!
The registered manager provided a range of activities to improve people's wellbeing. Staff said they were strongly encouraged to spend time sitting and talking with people.
Points to consider
No dedicated activities coordinator or specialist programmes, so the role involves mostly routine care with some chatting and basic stimulation.
The registered manager provided a range of activities to improve people's wellbeing. A relative told us, 'The highlight of the year for [my relative] has been her improved stimulation.' Staff said they were strongly encouraged to spend time sitting and talking with people.
Staffing is adequate with enough on shifts, but no details on team stability or low agency use to make workloads easygoing.
Staff confirmed there were sufficient personnel on duty. One staff member stated, 'Yes there are enough staff on duty.'
Only standard training like moving people and dementia awareness, no specialist courses or funded qualifications for career growth.
The registered manager provided a range of training to underpin staff skills. This included moving and handling, environmental safety, safeguarding, dementia awareness and medication.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: November 2019
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews