Working at Whitehaven
43 Summerley Lane, Bognor Regis, PO22 7HY
Operated by Allied Care (Mental Health) Limited
14 bedsResidential homes
Workplace Score
7.0/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 7.0/10
Key Finding
"Strong leadership and safe practices with a supportive culture for staff, but adequate staffing and basic activities without standout features."
Safety & Risk
8/10
✓
People were kept safe from the risk of abuse and risks were managed safely. Medicines were managed safely and staff followed correct procedures.
Staff Culture
7/10
✓
The culture in the home was open and empowering. Staff spoke highly of the manager and felt supported by her.
Staffing Levels
6/10
✓
People told us there were enough staff to keep them safe. One person told us, 'Staff are here 24 hours which is good.' We saw that there were enough staff to provide one to one hours where this was funded.
Training & Dev
7/10
✓
Staff were well trained, supervised and supported in their role. Staff told us that they felt they had the training they needed, including challenging behaviour training and Makaton.
Management
8/10
✓
The registered manager was a visible presence who provided leadership to the service. Staff spoke highly of the manager. One staff said, 'The manager is the best here so far, she likes to get involved and talk and makes people laugh. You can always go to her...'
Programmes
6/10
✓
There was a weekly activity timetable and people also had their own personalised planners. People enjoyed activities like cooking, going to the pub, and sensory activities developed with an occupational therapist.
Points to consider
Staffing is adequate to keep people safe but nothing special, with no details on low agency use or long-serving staff.
People told us there were enough staff to keep them safe. One person told us, 'Staff are here 24 hours which is good.'
Activities follow a weekly timetable with some variety like cooking and outings but no dedicated coordinator or specialist programmes.
There was a weekly activity timetable and people also had their own personalised planners.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: September 2019
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews