Working at Whitehall Lodge Care Home
109 Whitehall Road, West Bromwich, B70 0HG
Operated by Mr & Mrs P Gunputh
3 bedsResidential homes
Workplace Score
7.0/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 7.0/10
Key Finding
"Staff feel valued in a family-like culture with a supportive manager and stable long-serving team, but training lacks specialist courses and activities need a dedicated coordinator."
Safety & Risk
7/10
✓
The provider continued to protect people from avoidable harm, abuse and discrimination. Staff understood how to recognise, respond to and report abuse.
Staff Culture
8/10
✓
A visiting health professional commented, 'It's like one big family here…it's really lovely.' Staff told us they felt valued.
Staffing Levels
7/10
✓
People benefitted from a long serving staff team who they had built very positive relationships with.
Training & Dev
6/10
✓
Staff told us they received regular training which helped them deliver up-to-date, evidenced based care.
Management
7/10
✓
All staff we spoke with were very positive about the registered manager. A staff member said, 'I feel supported, he is the best gaffer I've ever worked for'.
Programmes
6/10
✓
They told us they had regular activities of their choice which included attending courses, clubs and many social events.
Points to consider
Training covers regular sessions and supervisions, but no specialist courses or funded qualifications for development.
Staff told us they received regular training which helped them deliver up-to-date, evidenced based care. Staff told us they received regular supervisions.
Some regular outings and social events, but no dedicated coordinator or innovative programmes to vary the role.
People told us they were supported and encouraged to join in and explore different experiences. They told us they had regular activities of their choice which included attending courses, clubs and many social events.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: September 2018
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews