Working at Whitegates
25 Hereford Road, Bromyard, HR7 4ES
Operated by Ms K A Rogers
37 bedsResidential homesRehabilitation (illness/injury)
Workplace Score
7.9/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 7.9/10
Key Finding
"Staff feel well supported with strong teamwork and a rich activities programme, although details on staff stability and agency use are lacking."
Safety & Risk
8/10
✓
People were protected from abuse... robust systems to assess and manage risks... introduced 'safety observation cards'... monthly falls analysis to ensure lessons were learned.
Staff Culture
8/10
✓
Staff described a strong sense of teamwork... felt well supported and valued by management. 'This a positive and happy home … great atmosphere with lots of laughter.'
Staffing Levels
7/10
✓
The provider carried out pre-employment checks and maintained appropriate staffing levels to ensure people's safety and wellbeing. '... they [staff] appear very quickly...'
Training & Dev
8/10
✓
Staff participated in a rolling programme of training, tailored... three members of staff to enrol on a trainee nursing associate qualification. Regular one-to-one meetings with management.
Management
8/10
✓
People and their relatives had confidence in an accessible and approachable management team. Staff felt well supported and valued by management.
Programmes
9/10
✓
People benefited from a rich programme of recreational activities... strong links within the local community... music therapist from university, teaching drama to school children, evacuee memorial trip.
Points to consider
Staffing levels meet needs safely and staff respond quickly, but no details on team stability or agency use.
The provider carried out pre-employment checks and maintained appropriate staffing levels to ensure people's safety and wellbeing.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: July 2018
Outstanding
Safe
✓
Good
Effective
★
Outstanding
Caring
✓
Good
Responsive
★
Outstanding
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
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