Last updated: 10 February 2026
"Staff love the manager and feel like family with sufficient staffing and good training, although activities lack a dedicated coordinator for more variety."
Medicines were managed safely and people received their medicines as prescribed. Staff were aware of their responsibilities in protecting people from abuse.
Staff enjoyed the working for the service and felt supported in their roles. Staff said 'It's like a family', 'It's the best job I have ever had'.
Everyone we spoke with told us there were sufficient staff to meet people's needs. A staff member said 'I want to spend time with them. I have that time.'
Staff were well trained and received the support and supervision they needed to be able to provide safe and effective care. People told us 'Staff are very well trained; you know that by the way they treat you.'
Everyone we spoke with thought the service was well managed and spoke very highly of the registered manager. One staff member said 'She's the best person I have ever worked for.'
A range of activities and events were provided... including physical exercise classes and music... hatching chicken eggs... outings to local supermarket.
The role has some group activities and outings but no dedicated activities coordinator or specialist programmes to add more variety beyond basic care.
There was a weekly planner and the people were engaged in various activities... music and exercise event... hatching chicken eggs... outings in such places... swinging 60s... local cinema.
AI Generated
Last inspected: June 2018
Management Quality
Well-led: Good
Direct feedback from current and former employees

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