Working at Whitecliffe House
White Cliff Mill Street, Blandford Forum, DT11 7BQ
Operated by Colten Care (2009) Limited
31 bedsNursing homes
Workplace Score
6.4/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 6.4/10
Key Finding
"Staff feel supported and confident with good training and strong infection control, but unclear staff retention and basic activities hold it back."
Safety & Risk
8/10
✓
2020 targeted inspection: The service operated good practices in relation to infection prevention and control.
Staff Culture
7/10
✓
Per 2018 comprehensive inspection: Staff were confident in their roles, enjoyed their jobs and felt supported by the registered manager and provider.
Staffing Levels
5/10
!
Per 2018 comprehensive inspection: Sufficient numbers of staff were deployed to meet people's needs.
Training & Dev
7/10
✓
Per 2018 comprehensive inspection: Staff received training and supervision to give them the skills and knowledge they needed to carry out their roles.
Management
6/10
✓
Per 2018 comprehensive inspection: People, relatives and staff spoke positively about the registered manager and felt they were approachable and saw them on a regular basis.
Programmes
6/10
✓
Per 2018 comprehensive inspection: Activities staff designed a monthly programme of activities which was adapted regularly to take account of people's preferences and requests.
Points to consider
Staff numbers are enough to meet needs, but no info on agency use or staff staying long-term.
Sufficient numbers of staff were deployed to meet people's needs. People, relatives and involved professionals all felt that there were sufficient staff available to provide support and staff feedback was also positive.
Activities programme is regular and varied with a dedicated coordinator, but no specialist therapeutic approaches or innovations.
People had access to a range of social opportunities and one to one time with staff. Colten Care employed separate activities staff who designed a monthly programme of activities.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: May 2018
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews