Working at Whitebriars Care Home
20 Bedford Avenue, Bexhill On Sea, TN40 1NG
Operated by Coast Care Homes Ltd
26 bedsResidential homes
Workplace Score
7.0/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 7.0/10
Key Finding
"Supportive managers and positive staff culture ensure safety, but occasional agency staff and basic training are drawbacks."
Safety & Risk
8/10
✓
People lived safely at the home... Staff knew what action to take if they suspected a person was at risk... Risk assessments... covered all aspects... Lessons learned following accidents and incidents... shared with staff.
Staff Culture
8/10
✓
Staff told us they had a positive relationship with the registered manager... Comments from staff included, 'I can ask questions and give feedback whenever I like,' 'Team meetings are a comfortable place where we can bring up issues'
Staffing Levels
6/10
✓
Per 2018 comprehensive inspection: 'We can meet people's needs and the manager will get agency staff in if someone goes off sick. There is no problem with staffing.' Staff rotas reflected... sufficient to support people safely (2022).
Training & Dev
6/10
✓
Per 2018 comprehensive inspection: Staff received training which was appropriate to their job role. This was continually updated... Staff had regular supervisions with their manager, and formal personal development plans.
Management
8/10
✓
Managers and the staffing team worked well together and the registered manager was well thought of by people, relatives and staff. Comments from staff included, 'She's the best I've ever worked with, can share anything with them'
Programmes
6/10
✓
Per 2018 comprehensive inspection: An activity programme... range of activities... minibus outings each week... bingo quiz, birthday musical session, sensory games, quizzes, crafts, bingo, musical bingo... monthly reflexology session.
Points to consider
Staffing is enough to answer call bells quickly and chat with residents, but they use agency staff sometimes for sickness cover.
Per 2018: 'the manager will get agency staff in if someone goes off sick.'
Training includes basics like safeguarding, dementia awareness and supervisions, but no specialist courses or funded qualifications for career growth.
Staff told us they had received training in safeguarding... All staff were trained in dementia awareness (2022). Per 2018: rolling programme of essential training.
Activities include outings, bingo, music and crafts run by a coordinator, but no special therapies or innovative programmes to vary the workday.
Per 2018: range of activities were provided... minibus outings, bingo, quizzes, crafts, musical entertainment, monthly reflexology.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: January 2023
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews