Working at Whitebourne
Burleigh Road, Frimley, GU16 7EP
Operated by Care UK Community Partnerships Ltd
66 bedsResidential homes
Workplace Score
6.9/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 6.9/10
Key Finding
"Supportive management, positive team culture, flexible staffing and strong safety practices, although only standard training without career paths and basic activities hold it back."
Safety & Risk
8/10
✓
We were assured that the provider was preventing... infections, using PPE effectively, accessing testing, managing outbreaks, and had up to date IPC policy (2022).
Staff Culture
7/10
✓
Per 2018 inspection: 'I love working here now, we work as a team'; staff felt supported by management.
Staffing Levels
7/10
✓
Core staff had worked additional hours and been flexible with their shifts to mitigate the need for agency staff (2022). Per 2018: significant decrease in agency staff, sufficient numbers to meet needs.
Training & Dev
6/10
✓
Per 2018 inspection: Staff received induction, mandatory training, Care Certificate, dementia training and regular one to one supervision.
Management
7/10
✓
Per 2018 inspection: Staff felt supported by management; '[Registered manager] is like a breath of fresh air.'
Programmes
6/10
✓
Per 2018 inspection: Lifestyle co-ordinators provided timetable of music, arts and crafts, films, beauty treatments, themed events and animal visits.
Points to consider
Only standard training like dementia care and supervisions, no funded qualifications or career paths.
Per 2018 inspection: Staff received training in dementia care... regular one to one supervisions where they discussed... training they needed.
Regular activities timetable with music, crafts and visits but no specialist programmes or innovative approaches.
Per 2018 inspection: A timetable of activities... included music, arts and crafts, films, beauty treatments and themed events. A farm had recently visited... with animals.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: April 2018
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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Chat on WhatsAppSources
- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews