Working at Whiteacres Residential Care Home
40 Whitehill road, Ellistown, LE67 1EL
Operated by Genesis Homes (Essex) Limited
18 bedsResidential homes
Workplace Score
6.5/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 6.5/10
Key Finding
"Staff feel supported by good management and positive culture with strong safety, but limited activities and basic training hold it back."
Safety & Risk
8/10
✓
2021 targeted inspection: Safe infection prevention procedures followed; staff used PPE safely, COVID testing and outbreak plans robust.
Staff Culture
7/10
✓
Per 2019 comprehensive inspection: Staff said 'The registered manager is very good, if you ask for anything he will get it'; staff felt views listened to.
Staffing Levels
6/10
✓
Per 2019 comprehensive inspection: There were enough staff to ensure people's needs met safely; staff had time to spend with people and respond promptly.
Training & Dev
6/10
✓
Per 2019 comprehensive inspection: Thorough induction and care certificate; regular skill updates with some staff studying NVQs.
Management
7/10
✓
Per 2019 comprehensive inspection: Staff felt supported through regular supervisions and appraisals; team meetings productive and staff confident their views mattered.
Programmes
4/10
!
Per 2019 comprehensive inspection: Some activities planned including group activities, individual time like shops, occasional outings and parties.
Points to consider
Just occasional outings, parties, and simple group activities with no coordinator, so most of your day is routine personal care.
There were some activities planned... outings arranged sometimes and parties; for example they had a Christmas party (Per 2019 comprehensive inspection)
Staffing is enough to keep things safe and spend time with residents, but no details on staff staying long-term or rarely using agency.
There were enough staff to ensure that people's needs were met safely. We saw that staff had time to spend with people (Per 2019 comprehensive inspection)
Only standard induction, basic qualifications, and updates with no specialist training or career development mentioned.
There was a thorough induction... care certificate... Some staff were studying for nationally recognised vocational qualifications (Per 2019 comprehensive inspection)
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: August 2019
Good
Safe
✓
Good
Effective
!
Requires improvement
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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Chat on WhatsAppSources
- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews