Last updated: 10 February 2026
"Staff enjoy a supportive culture with strong safety practices, but no permanent manager leads to leadership gaps."
2022 IPC inspection: Assured provider preventing infections, using PPE effectively, responding to risks, clean premises and up-to-date policy; 2019: medicines and incidents managed safely.
Per 2019 comprehensive inspection: Staff told us they enjoyed coming to work and the deputy manager was supportive and approachable.
Per 2019 comprehensive inspection: there was a suitable amount of staff available to care for people and buzzers were answered in a timely manner; 2022: measures in place to mitigate COVID-19 related staff pressures.
Per 2019 comprehensive inspection: Staff had appropriate induction and training to support them; one staff said 'it's a while since my last [supervision] because of the changes in management'.
Per 2019 comprehensive inspection: The service did not have a registered manager in post at the time of inspection; the registered manager had deregistered on 6 December 2018.
Per 2019 comprehensive inspection: Activities coordinator provided bingo, bowls, chess group and library room with activity board.
No permanent manager in post, so leadership and oversight are lacking.
Per 2019 comprehensive inspection: The service did not have a registered manager in post at the time of inspection.
Staffing is adequate but COVID shortages mean they need special measures to cover.
The provider told us they had measures in place to mitigate the risks associated with COVID-19 related staff pressures.
Only standard training with some delays in staff supervisions.
Per 2019 comprehensive inspection: One member of staff told us, 'Yes we have supervision, it's a while since my last one because of the changes in management.'
AI Generated
Last inspected: February 2019
Management Quality
Well-led: Requires improvement
Direct feedback from current and former employees

Scan the QR code or tap the button to chat with us on WhatsApp. Your identity stays completely anonymous.
Chat on WhatsApp