Working at White Lodge Residential Home
Westfield Avenue South Strand, East Preston, BN16 1PN
Operated by South Coast Nursing Homes Limited
29 bedsResidential homes
Workplace Score
6.8/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 6.8/10
Key Finding
"Supportive management, positive culture and strong medicines safety, although heavy workloads and routine activities hold it back."
Safety & Risk
8/10
✓
The registered manager had implemented a countersign system... this had significantly reduced the number of medicine errors and it provided an additional safeguard when administering medicines to people.
Staff Culture
7/10
✓
Staff spoke of a positive working environment and staff morale was good. A member of staff told us, 'There is an open culture where people can raise issues without criticism.'
Staffing Levels
6/10
✓
There were sufficient numbers of staff to meet people's needs. We observed people receiving care in a timely way.
Training & Dev
7/10
✓
Staff received a range of training opportunities that met the specific needs of people living at the home. For example; staff received training in care planning for people with dementia to support person centred practice.
Management
7/10
✓
Staff told us they felt well supported in their roles... 'The manager is always available, supports us and gives good advice.'
Programmes
6/10
✓
People had access to activities that met their interests and there was a varied activities programme... activities coordinators were creating a gardening club... recent trip to the garden centre.
Points to consider
Staff numbers are enough to meet needs with a stable team, but no one says workloads are light or care is unhurried.
There were sufficient numbers of staff to meet people's needs. We observed people receiving care in a timely way. A relative told us, 'They have a very stable staff team'
There is a varied activities programme with coordinator doing gardening club and outings, but no specialist therapies or innovative approaches to make the job more varied.
there was a varied activities programme. Some people at the home enjoyed gardening. The activities coordinators were creating a gardening club to support this interest. There had been a recent trip to the garden centre
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: April 2019
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews