Working at White Lodge Care Home
White Lodge, Marlow, SL7 1RP
Operated by White Lodge Care Home Limited
23 bedsResidential homes
Workplace Score
3.7/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 3.7/10
Key Finding
"Staff receive up-to-date training and feel satisfied in a positive culture, but staffing shortages, poor medicines management and no registered manager hold it back."
Safety & Risk
2/10
✕
Medicines were not properly and safely managed. This was a breach of Regulation 12 (1) of the Health and Social Care Act 2008 (Regulated Activities) Regulations 2014.
Staff Culture
6/10
✓
The home manager and deputy manager worked well together, and staff appeared satisfied working at the care home.
Staffing Levels
2/10
✕
Sufficient staff were not deployed to ensure people's safe care, which placed them at risk of avoidable harm. This was a breach of Regulation 18 of the Health and Social Care Act 2008 (Regulated Activities) Regulations 2014.
Training & Dev
6/10
✓
Staff training was up to date and there were regular supervisions and performance appraisals.
Management
2/10
✕
At the time of our inspection there was not a registered manager in post. A new manager has been in post from February 2022 and had submitted an application to register.
Programmes
3/10
✕
There was no maintenance person, kitchen staff or activities coordinator employed. Care workers were expected to cook or heat meals, serve them and clean up.
Points to consider
No permanent manager in place, so leadership oversight is weak and unstable.
At the time of our inspection there was not a registered manager in post.
Not enough staff on shifts, so workers do long back-to-back hours and cover cooking and cleaning too.
There were not always enough staff deployed to ensure safe care was provided to people... some staff worked excessive amounts of shifts in a set month.
Medication not stored, checked or disposed of properly, plus infection control issues like poor cleaning storage.
Medicines were not properly and safely managed... Personal protective equipment was incorrectly handled and stored... The cleaning staff failed to maintain records of cleaning.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: February 2023
Requires improvement
Safe
!
Requires improvement
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Requires improvement
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews