Working at White Leaf Support Limited

Enough staff most days, but they use agency workers sometimes which can affect continuity.

Agency staff were used when required. However, the same agency staff were used and we noted they had been working at the service for some time.

Activities are mostly taking people out to the gym, cinema or sports clubs, no dedicated coordinator or special in-house programmes.

People were supported to attend community activities and social events... One relative told us... would like to see more in-house activities take place.

Management has improved recently with a new manager, but staff say it's still settling and nearly there.

Staff told us... 'It was rocky at first, it's alright now', '[Registered manager] is nice. I think he will get there', 'I've got nothing negative to say. I do believe we are nearly there.'