Last updated: 9 February 2026
"Strong training and effective programmes reducing incidents, although staff retention remains unclear."
The registered manager had implemented a system to analyse data on accidents and incidents which was able to identify any patterns or trends.
A member of staff told us, 'My induction was really good. It helped me to understand more people living here, their needs.'
There were enough staff to meet people's needs. Staff rotas and recruitment records confirmed this.
All staff were trained in person centred approach as well as in autism, communication, positive behaviour support, and intensive interaction.
The registered manager interacted with staff in a positive manner and listened to staff queries attentively.
All staff were trained in intensive interaction which led to a reduced number of behavioural incidents from 24 in six months to only one within a year.
Staff numbers are sufficient to cover shifts, but nothing said about staff staying long-term or using agency workers.
There were enough staff to meet people's needs. Staff rotas and recruitment records confirmed this.
AI Generated
Last inspected: May 2019
Management Quality
Well-led: Good
Direct feedback from current and former employees

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