Last updated: 10 February 2026
"Hands-on manager and stable happy team, but no dedicated activities programme and only standard training hold it back."
The provider had a proactive and positive culture of safety, based on openness and honesty.
We are a good team and we have a laugh.
Very rarely we have agency working – we are a really good team.
Staff were supported with up to date training and regular supervision.
Greatest hands-on manager we ever had. 1am or 1pm they are there to help.
One staff member had clearly used their learning to bring new ideas to the service with the introduction of different activities to enhance people’s everyday lives.
No dedicated activities coordinator or regular structured programme, so the role is mostly routine personal care.
One staff member had clearly used their learning to bring new ideas to the service with the introduction of different activities to enhance people’s everyday lives.
Only standard training and supervision mentioned, no specialist courses or funded qualifications for staff.
Staff were supported with up to date training and regular supervision.
AI Generated
Last inspected: October 2025
Management Quality
Well-led: Good
Direct feedback from current and former employees

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