Last updated: 9 February 2026
"Strong leadership building a loyal team and good training, but unsafe medicines management and stretched afternoon staffing hold it back."
People's medicines were not always managed safely.
Staff worked well together in a mutually supportive way and communicated effectively, internally and externally.
There were sufficient staff to meet people's care and support needs.
The provider maintained a record of each staff member's annual training requirements and organised a range of courses to meet their needs. Additional training opportunities were also available to staff on a regular basis.
Although she had only been in post for a few months, the registered manager had established a positive organisational culture and won the respect and loyalty of her team.
Two activities coordinators were now employed who, between them, maintained a programme of regular activities and events... This including gardening, craft activities and outings to local pubs and visitor attractions.
Staff did not always watch people take their medicines, which risks missed doses.
a member of the nursing team brought two prescription medicines to a person in their room but did not stay to ensure that the person had taken them
Staffing is adequate but afternoons can feel stretched at times.
We have enough staff in the morning [but] I think we need [more] in the afternoon.
AI Generated
Last inspected: June 2018
Management Quality
Well-led: Good
Direct feedback from current and former employees

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