Last updated: 10 February 2026
"Staff feel well supported by the manager and safety is strong, but uncertain staff retention and basic training are drawbacks."
Per 2021 targeted inspection: We were assured that the service was following appropriate infection prevention and control procedures to keep people safe. Per 2019: The provider had systems to protect people from abuse, managed risks and medicines safely with minor improvements addressed.
Per 2019 comprehensive inspection: Staff told us staff meetings were held regularly and they felt able to raise concerns and make suggestions. They told us the registered manager was supportive.
Per 2019 comprehensive inspection: Most people told us there were enough staff available at the home to meet their needs. Their comments included, 'The girls come when I need them' and 'I think there is enough people (staff).'
Per 2019 comprehensive inspection: The provider ensured staff received the induction and training they needed to support people well. They updated their training regularly and could ask for additional training if they needed it.
Per 2019 comprehensive inspection: Staff felt well supported by the registered manager. One staff member commented, 'The manager is very good. You can raise anything, and she deals with it straight away.'
Per 2019 comprehensive inspection: The registered manager had recently employed a new activities co-ordinator and people told us this had resulted in big improvements to the activities available at the home.
Staff numbers meet residents' needs but no details on agency use or staff staying long-term.
Most people told us there were enough staff available at the home to meet their needs. (Per 2019 comprehensive inspection)
Training is standard induction and updates with option to request more, but no specialist or development programmes.
Staff completed an effective induction and the training needed to support people well. They updated their training regularly and could ask for additional training if they needed it. (Per 2019 comprehensive inspection)
Activities coordinator provides varied sessions like art, entertainment and coffee mornings, but no specialist or innovative programmes.
The registered manager had recently employed a new activities co-ordinator and people told us this had resulted in big improvements to the activities available at the home. (Per 2019 comprehensive inspection)
AI Generated
Last inspected: August 2019
Management Quality
Well-led: Good
Direct feedback from current and former employees

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