Working at Wheatsheaf House
5 High Street, Cottenham, CB24 8SA
Operated by Caretech Community Services (No.2) Limited
6 bedsResidential homes
Workplace Score
7.0/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 7.0/10
Key Finding
"Strong leadership and supportive culture stand out, although no details on staff stability, basic training and no activities coordinator hold it back."
Safety & Risk
8/10
✓
We were assured that the provider was using PPE effectively and safely.
Staff Culture
8/10
✓
Per 2019 comprehensive inspection: People, relatives and staff told us the service had strong leadership and an open and supportive culture.
Staffing Levels
6/10
✓
Per 2019 comprehensive inspection: People we spoke with told us that they felt that there were enough staff available. Staff confirmed that they had time to support people with personal care and activities at a pace that suited the person.
Training & Dev
6/10
✓
Per 2019 comprehensive inspection: Staff had received training when they first started working at the service and this was updated each year.
Management
8/10
✓
Per 2019 comprehensive inspection: Staff were extremely positive about the skills and leadership of the registered manager. A member of staff said, 'I can ask [the registered manager] anything, she is very approachable. If I have a problem she solves it.'
Programmes
6/10
✓
Per 2019 comprehensive inspection: People were supported to undertake individual activities based on their interests and one to one time was allocated for some people. Some people choose to undertake voluntary work, attend community centres, trips out and social activities.
Points to consider
Staff numbers are enough to get the job done, but no details on team stability or agency use.
Per 2019 comprehensive inspection: People we spoke with told us that they felt that there were enough staff available. Staff confirmed that they had time to support people with personal care and activities at a pace that suited the person.
Staff get basic training updates each year and supervisions, but no specialist courses or funded qualifications.
Per 2019 comprehensive inspection: Staff had received training when they first started working at the service and this was updated each year.
Some trips and voluntary work for residents, but no activities coordinator or special programmes to vary the role.
Per 2019 comprehensive inspection: People were supported to undertake individual activities based on their interests and one to one time was allocated for some people. Some people choose to undertake voluntary work, attend community centres, trips out and social activities.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: October 2019
Good
Safe
✓
Good
Effective
✓
Good
Caring
★
Outstanding
Responsive
✓
Good
Management Quality
Well-led: Good
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Chat on WhatsAppSources
- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews