Last updated: 9 February 2026
"Strong leadership, supportive culture and safe practices, but busy staffing and no dedicated activities coordinator hold it back."
Staff understood the different types of abuse... Risks were identified and assessments completed... Medicines were stored and administered safely... learning from any accidents or incidents took place.
Staff commented: 'The manager is very approachable... I've never worked with such a group of colleagues that genuinely care and work well together... always been really supportive of all of us.'
People, their relatives and staff told us that staffing levels were sufficient to keep people safe and to meet individual needs... one carer told us, 'Yes, we get busy but we don't cut corners.'
Staff told us they received training and supervision... Staff had also completed recognised qualifications in health and social care, including the care certificate... Staff were also supported to gain additional qualifications.
The management team provided strong leadership... Staff told us that the management team listened to them, took action if there were problems and actively sought suggestions from them.
People partaking in a quiz, exercise class, 'knit and natter' club, outings per month to local attractions, tea room and garden centre, plans to connect with local schools.
Staffing is sufficient but staff say they get busy and have to prioritise, so shifts can feel stretched.
one carer told us, 'Yes, we get busy but we don't cut corners. We prioritise who needs us first and let other people know so they don't worry we've forgotten them'
Activities are regular and varied like quizzes, knitting and outings but no dedicated coordinator or specialist therapeutic programmes to make the role more enriching.
We saw people partaking in a quiz... exercise class along to music... 'knit and natter' club... two outings per month... Activities were discussed at every resident monthly meeting
AI Generated
Last inspected: January 2019
Management Quality
Well-led: Good
Direct feedback from current and former employees

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