Last updated: 10 February 2026
"Supportive manager and family-like staff team with strong safety, but basic activities without specialist programmes hold it back."
The provider had appropriate systems in place to safeguard people from abuse. Staff supported people safely with their medicines. Risks to people were assessed and kept under review.
Staff felt well supported by the registered manager and we observed the staff team work well together. A staff member told us, 'We are a small service so it really is like a family.'
We saw there were sufficient numbers of staff on duty... team of three support staff worked at the home and covered for each other... bank workers... needed infrequently.
Staff confirmed they had received relevant induction and refresher training. The records showed staff undertook specific training relevant to their role, such as autism awareness and end of life care. Staff received regular supervision.
Staff commented, 'The manager is very good. Really supportive.' The registered manager worked as part of the small staff team and covered some shifts on the staff rota.
People enjoyed the range of activities on offer which included opportunities to access the community... lessons at a local training centre, arts classes, dance classes and visits to a local day centre.
The role is mostly routine personal care with just basic activities like arts classes, dance and outings, no dedicated coordinator or specialist programmes.
lessons at a local training centre, arts classes, dance classes and visits to a local day centre.
Staff numbers are adequate with a small team but bank staff cover gaps sometimes even if rarely, no details on retention or extra recruitment efforts.
team of three support staff worked at the home and covered for each other... bank workers... needed infrequently.
Only standard training with some specialist topics like autism awareness, no funded qualifications or career development paths.
Staff completed a training programme and regularly refreshed their knowledge... specific training relevant to their role, such as autism awareness and end of life care.
AI Generated
Last inspected: April 2019
Management Quality
Well-led: Good
Direct feedback from current and former employees

Scan the QR code or tap the button to chat with us on WhatsApp. Your identity stays completely anonymous.
Chat on WhatsApp