Working at Wheathills House
Brun Lane, Ashbourne, DE6 4LU
Operated by Richard Whitehouse
30 bedsResidential homes
Workplace Score
5.6/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 5.6/10
Key Finding
"Staff feel supported with strong safety and good training, but limited activities and potential staffing changes need attention."
Safety & Risk
7/10
✓
People felt safe and were protected from avoidable harm and abuse. Staff were trained in safeguarding... individual risk assessments... Medicines were stored and administered individually and were managed safely.
Staff Culture
6/10
✓
The staff worked well together... Staff felt the management team kept them informed... Staff were positive about the support and guidance from senior staff.
Staffing Levels
5/10
!
The provider had reviewed the staffing to ensure staff were available when they were needed. We saw there were sufficient staff on duty to meet people's needs... staff felt they could support people effectively.
Training & Dev
6/10
✓
Staff were trained in safeguarding and knew how to recognise and report... Staff who were responsible for administering medicines, had received training and understood their responsibilities.
Management
5/10
!
New governance systems including quality audits had been introduced... provider recognised where further improvements could be made to ensure greater oversight... Staff were positive about the support and guidance from senior staff, approachable.
Programmes
4/10
!
Per 2019 comprehensive inspection: There were limited activities on offer during our inspection... quizzes and craft activities... garden centre and a show on poppies.
Points to consider
No regular activities or coordinator, so the role is mostly routine personal care with occasional quizzes or outings.
Per 2019 comprehensive inspection: There were no activities organised for people during our inspection visit... limited activities on offer
Staffing is adequate for now but would need changes as more people arrive, with no info on staff staying long-term or agency use.
The provider recognised that staffing would need to change as occupancy levels increased to maintain people's agreed level of support.
Managers have added checks but oversight and audits still miss details, so leadership isn't fully on top of everything yet.
Quality audits were completed to identify where improvements were needed. However, these could be reviewed further to ensure these identified specific information.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: July 2021
Requires improvement
Safe
✓
Good
Effective
!
Requires improvement
Caring
✓
Good
Responsive
!
Requires improvement
Management Quality
Well-led: Requires improvement
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews