Working at Wheatfield Court
Wheatfield Road, Newcastle upon Tyne, NE5 5HQ
Operated by Akari Care Limited
60 bedsNursing homes
Workplace Score
6.4/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 6.4/10
Key Finding
"Staff feel supported by an approachable manager in a positive culture, but basic activities like bingo and agency staff use hold it back."
Safety & Risk
7/10
✓
Risks were well managed. Positive risk taking was discussed with people and staff to help enable people to maintain their independence. Appropriate arrangements were in place for the safe administration and recording of medicines.
Staff Culture
7/10
✓
People and family members spoke positively about the registered manager and staff. 'I love coming to work now.'
Staffing Levels
6/10
✓
There were sufficient numbers of staff on duty to keep people safe. One person told us, 'There's always plenty of staff, both daytime and night-time.'
Training & Dev
6/10
✓
Training was regularly carried out and supervisions were up to date. Staff supervisions and competency checks were regularly carried out.
Management
7/10
✓
Staff told us they were comfortable raising any concerns and the registered manager was very approachable. Comments included, '[Registered manager] will do anything to help you day or night. Everybody is happier, it's a better atmosphere'
Programmes
4/10
!
Per 2019 comprehensive inspection: There was an activities programme in place. Bingo, quizzes and games were organised at the time of our inspection.
Points to consider
The role is mostly routine personal care with basic activities like bingo and quizzes, no dedicated coordinator or specialist programmes.
Per 2019 comprehensive inspection: There was an activities programme in place. Bingo, quizzes and games were organised at the time of our inspection.
Staffing is adequate with enough on shift but agency staff are used and require competency checks.
Staff supervisions and competency checks were regularly carried out. These included agency staff.
Only standard training and supervisions offered, no specialist courses or funded qualifications mentioned.
Training was regularly carried out and supervisions were up to date.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: September 2020
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
Staff Reviews
Direct feedback from current and former employees
No one has reviewed yet. Be the first.
Scan the QR code or tap the button to chat with us on WhatsApp. Your identity stays completely anonymous.
Chat on WhatsAppSources
- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews