Working at Wharfedale House - Care Home Physical Disabilities
16 Wharfedale Lawns, Wetherby, LS22 6PU
Operated by Leonard Cheshire Disability
18 bedsResidential homes
Workplace Score
6.3/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 6.3/10
Key Finding
"Approachable leaders and a positive safety culture make staff feel supported, but call bell waits and basic training hold it back."
Safety & Risk
7/10
✓
The service had a proactive and positive culture of safety, based on openness and honesty. Lessons learnt were regularly discussed with staff.
Staff Culture
7/10
✓
People and staff felt able to raise any concerns with leaders of the service and felt these would be addressed swiftly and appropriately.
Staffing Levels
6/10
✓
Staff dependency tools and call bell audits supported evidence that there were enough staff in place and call bells were answered in a timely manner.
Training & Dev
5/10
!
Records evidenced staff had received training relevant to their roles.
Management
7/10
✓
Staff spoke highly of the leaders within the service, describing them as approachable and said they would deal swiftly and appropriately with any concerns raised.
Programmes
5/10
!
People had a range of personalised activities they could be involved in at the service.
Points to consider
Some residents have to wait up to 5 minutes for staff after pressing the call bell.
One person told us, “The staff are all OK. You always need more staff, I think. I can have to wait 5 minutes or so for them to answer to my call bell.”
Staff get training needed for their roles, but no specialist courses or career development mentioned.
Records evidenced staff had received training relevant to their roles.
No dedicated activities coordinator or varied programme mentioned, so work might feel routine.
People had a range of personalised activities they could be involved in at the service.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: May 2022
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews