Last updated: 9 February 2026
"Staff enjoy a positive culture and strong safety practices with good training, but staffing gets busy and hectic at times."
2020 targeted inspection assured effective infection outbreak management, robust IPC; Per 2018: monthly accident/incident audits with analysis and learning shared.
Per 2018 comprehensive inspection: staff comments 'I love working here. I get on with the rest of the team. We all pull together' and good atmosphere observed.
Per 2018 comprehensive inspection: enough staff to meet needs using dependency tool but one staff said sometimes pressured and relatives said very busy and hectic.
Per 2018 comprehensive inspection: staff supported for NVQ after Care Certificate, mandatory and specialist training like pressure area care, regular supervision.
Per 2018 comprehensive inspection: open-door policy with the registered manager seen as approachable by staff.
Per 2018 comprehensive inspection: varied well-publicised programme with new activities coordinator, group activities, 1:1 sessions, singers, trips, pet therapy links.
Staffing levels are enough but it gets busy and hectic sometimes with vacancies they are trying to fill.
Per 2018: 'one staff member said sometimes they can be pressured. Two relatives said, "It is a very busy place so sometimes things get hectic"'; registered manager advertising for head of care, night nurse etc.
AI Generated
Last inspected: September 2018
Management Quality
Well-led: Good
Direct feedback from current and former employees

Scan the QR code or tap the button to chat with us on WhatsApp. Your identity stays completely anonymous.
Chat on WhatsApp