Working at Wey Valley House
Mike Hawthorn Drive, Farnham, GU9 7UQ
Operated by Abbeyfield Wey Valley Society Limited
26 bedsResidential homes
Workplace Score
7.1/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 7.1/10
Key Finding
"Staff feel valued and supported by approachable managers with strong safety, but training and activities lack specialist options."
Safety & Risk
8/10
✓
Risks were assessed and managed effectively. Medicines were managed safely... evidence of learning when adverse events occurred.
Staff Culture
8/10
✓
Staff felt valued... 'The charity encourages career progression... The manager looks after our well-being and has supported me through professional and personal challenges...'
Staffing Levels
7/10
✓
There were enough staff available to meet people's needs... 'Staffing levels are pretty good. I have time to stop and chat with the residents...'
Training & Dev
6/10
✓
Staff had the induction and training they needed... Refresher training in mandatory areas took place regularly and staff said additional training was [sourced] if they requested it.
Management
7/10
✓
Staff said they received good support from their managers... 'All the managers are approachable; I can go to any of them. None of them are ever too busy [to see staff].'
Programmes
6/10
✓
People had access to a wide range of activities and outings... 'I do Pilates and Tai Chi and the outings are very good. There are lots of volunteers...'
Points to consider
Training covers basics like induction and refreshers plus extras if you ask, but no funded specialist courses or qualifications to build your skills.
Staff had the induction and training they needed to carry out their roles. The provider sourced additional training if necessary to ensure staff had the skills to provide people's care.
There are regular outings, exercise classes and community events run by coordinators and volunteers, but nothing specialist to really vary the job.
People told us they enjoyed the range of activities and outings available at the home. One person said, 'I like the whole package; I do Pilates and Tai Chi and the outings... There are lots of volunteers who help...'
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: April 2020
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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Chat on WhatsAppSources
- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews