Last updated: 10 February 2026
"Well-trained staff and approachable management build a positive culture, but medicines errors and limited activities are concerns."
Per 2019 comprehensive inspection: there were two examples of where the MARS were signed to confirm administration had taken place, but medicines had not been administered.
Per 2019 comprehensive inspection: Staff told us the management team were open and they were confident, if needed to raise any concerns through the whistleblowing policy. Staff said the management were approachable and listened to them.
Per 2019 comprehensive inspection: People told us they did not think that there were always enough staff, although relatives told us there were.
Per 2019 comprehensive inspection: There was a training matrix in place that showed staff had completed training. This included a range of safety and health related training, for example medicines, diabetes and catheter care. Staff said they were well trained.
Per 2019 comprehensive inspection: People, relatives and staff told us the registered manager and staff were approachable, organised, listened and responded to them and acted on feedback.
Per 2019 comprehensive inspection: People had access to several activities. People told us, 'Keep Fit on a Tues', 'An organist comes in sometimes', 'Puzzles', and some said 'I would like more Bingo'.
Medication records had errors like signing for doses that weren't given and not rotating pain patches properly.
Per 2019 comprehensive inspection: there were two examples of where the MARS were signed to confirm administration had taken place, but medicines had not been administered.
Only basic activities like keep fit, puzzles and occasional music, so the role is mostly routine personal care.
Per 2019 comprehensive inspection: People told us, 'Keep Fit on a Tues', 'An organist comes in sometimes', 'Puzzles'
Residents say there aren't always enough staff, which could mean stretched shifts at times.
Per 2019 comprehensive inspection: People told us they did not think that there were always enough staff
AI Generated
Last inspected: November 2019
Management Quality
Well-led: Requires improvement
Direct feedback from current and former employees

Scan the QR code or tap the button to chat with us on WhatsApp. Your identity stays completely anonymous.
Chat on WhatsApp