Last updated: 10 February 2026
"Supportive leadership and strong safety with staff feeling valued, but limited activities and some agency staff use."
Systems in place helped safeguard people from the risk of abuse. Assessments of risk and safety and supporting measures in place minimised risks. Staff managed people's medicines safely.
Staff felt supported. One staff member told us, 'I feel very supported here and get all the training I need.' Staff had access to regular team meetings and one-to-one supervision sessions.
Staffing levels were sufficient to meet people's needs... There is good continuity in staff, but agency staff are used at times.
Staff received induction, training, observations and ongoing supervision... All staff followed the requirements of the Care Certificate. A staff training matrix was in place.
The registered manager led by example and demonstrated an open and transparent approach; managers were passionate about promoting a person centred, inclusive and empowering staff culture. Staff: 'The registered manager is superb and really supportive of me and all the staff.'
A relative told us, 'I am not sure about activities, but I do know the hairdresser visits each week.' Activity coordinator mentioned but no specific programmes described.
No details on varied activities or programmes, so days are mostly routine personal care.
A relative told us, 'I am not sure about activities, but I do know the hairdresser visits each week.'
Some agency staff cover shifts, so not always the same familiar team.
There is good continuity in staff, but agency staff are used at times.
Only standard training like the Care Certificate and inductions, no specialist courses or qualifications funded.
All staff followed the requirements of the Care Certificate. A staff training matrix was in place.
AI Generated
Last inspected: February 2023
Management Quality
Well-led: Good
Direct feedback from current and former employees

Scan the QR code or tap the button to chat with us on WhatsApp. Your identity stays completely anonymous.
Chat on WhatsApp