Working at Westwood Hall Nursing Home
Brimstage Road, Wirral, CH63 6HF
Operated by Activecare Limited
52 bedsNursing homes
Workplace Score
6.1/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 6.1/10
Key Finding
"Strong safety and good training in a positive culture, but heavy agency use due to staff shortages and limited activities hold it back."
Safety & Risk
8/10
✓
2022: assured on infection prevention, PPE use, testing, outbreak management; Per 2018: good medicines audits, risk assessments reviewed monthly, falls champions, safeguarding training.
Staff Culture
7/10
✓
Per 2018 comprehensive inspection: staff told us 'The manager listens and supports me', 'brilliant home', positive culture and interactions, dignity champions.
Staffing Levels
4/10
!
Per 2018 comprehensive inspection: 'eight health care assistant vacancies at present', 'We are using a lot of agency staff', staff said levels enough but could use more for outings.
Training & Dev
7/10
✓
Per 2018 comprehensive inspection: vast majority up to date with mandatory training including specialist for nursing, funded NVQs, monthly supervisions and appraisals.
Management
6/10
✓
Per 2018 comprehensive inspection: registered manager hands-on and approachable with open-door policy but governance procedures not always documented and paperwork delayed without deputy manager support.
Programmes
5/10
!
Per 2018 comprehensive inspection: activities coordinator provides arts and crafts, keep fit, baking, crochet, entertainers, one-to-one like reading newspaper, but some relatives wanted more.
Points to consider
Lots of agency workers and unfilled care assistant spots mean you often work alongside temps who don't always know the residents or care plans well.
'eight health care assistant vacancies at present' 'We are using a lot of agency staff' 'I'm not keen on the agency staff. They're friendly enough, but I feel they just don't know their job'
Just standard group activities like arts, crafts, keep fit and entertainers even with a coordinator, so the job can feel like mostly routine care without much variety.
activities coordinator... arts and crafts, keep fit, baking and a crochet class... external entertainers... 'I would like more activities provided for my relative; they are not doing much'
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: December 2018
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
Staff Reviews
Direct feedback from current and former employees
No one has reviewed yet. Be the first.
Scan the QR code or tap the button to chat with us on WhatsApp. Your identity stays completely anonymous.
Chat on WhatsAppSources
- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews