Last updated: 9 February 2026
"Enthusiastic staff feel supported by the manager in a strong team culture, but infrequent supervisions and lack of a stable team hold it back."
There was a robust infection prevention and control audit in place. Where there were areas for improvement identified, there was a clear audit trail and information on how this had been followed up.
One staff member told us, 'We work well as a team and we know people who live here really well, it's a really nice environment.' (Per 2019 comprehensive inspection)
Staff we spoke to told us that there were enough staff employed at the home for them to be able to meet people's needs effectively. (Per 2019 comprehensive inspection)
Staff had completed a comprehensive induction and training programme. Staff told us that they felt supported, but staff supervisions were not carried out frequently. (Per 2019 comprehensive inspection)
The staff we spoke to were enthusiastic about their work and felt that they were supported well by the manager. (Per 2019 comprehensive inspection)
There were a variety of activities, both to keep people occupied and to entertain them. There were also physical activities to assist with people's mobility. (Per 2019 comprehensive inspection)
Training covers basics and induction but supervisions are not done often enough, no specialist courses or qualifications funded.
staff supervisions were not carried out frequently. (Per 2019 comprehensive inspection)
Staffing levels are enough for safe care but no details on stable long-term team or low agency use.
There were enough staff to support people safely and to ensure that people's needs could be met. (Per 2019 comprehensive inspection)
Varied outings and activities led by staff but no dedicated coordinator or special programmes to enrich the role.
The provider had employed an activity co-ordinator, but the registered manager had not felt that this was working as people had such diverse needs and interests. (Per 2019 comprehensive inspection)
AI Generated
Last inspected: October 2019
Management Quality
Well-led: Good
Direct feedback from current and former employees

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