Working at Westwood

Staff understood their responsibility to safeguard people from harm and knew how to report concerns. The registered manager took learning from any untoward incidents, and people's risk assessments had been updated.

Staff said the service was a good place to work. The culture of working at Westwood was described with comments such as, 'It has a nice feel,' and 'It is a close-knit staff team'.

Staff felt supported by the registered manager who was available when needed. One staff member told us, 'I think it is good here, if you have any concerns, the office door is always open.'

A provider programme called 'Active Support' had been introduced to ensure people were supported to increase their independence. These were wide ranging, according to people's interests and needs.