Last updated: 10 February 2026
"A positive family-like culture and supportive managers, although uncertainty on staff retention and only basic training are drawbacks."
People were protected from abuse... Risks associated with people's individual needs were well managed... Accidents and incidents were recorded and monitored... Medicines managed safely by trained staff
There was a positive and inclusive culture... Staff said 'I'm proud of the care we give' and 'they are like family'
People and relatives said there were 'plenty' of staff... Staff said 'There's plenty of staff, just the right amount' and 'We are never short staffed'
Staff had access to a wide range of training relevant to their roles. New staff received an induction before working unsupervised
Staff told us 'I am well supported. I feel I can talk to the team leader, unit manager, manager. I have a good relationship with them all' and 'It's brilliant, very supportive'
There was a wide and varied programme of activities available each day... There was a sensory room used to provide therapeutic sessions
Staffing levels are good with no shortages but no details on staff staying long-term or using agency workers
Staff said 'We are never short staffed. There's always someone who will cover'
Only standard training relevant to roles and basic induction, no specialist courses or funded qualifications
Staff had access to a wide range of training relevant to their roles. New staff received an induction
AI Generated
Last inspected: February 2020
Management Quality
Well-led: Good
Direct feedback from current and former employees

Scan the QR code or tap the button to chat with us on WhatsApp. Your identity stays completely anonymous.
Chat on WhatsApp