Working at Westwood Court Care Home

People were protected from abuse... Risks associated with people's individual needs were well managed... Accidents and incidents were recorded and monitored... Medicines managed safely by trained staff

People and relatives said there were 'plenty' of staff... Staff said 'There's plenty of staff, just the right amount' and 'We are never short staffed'

Staff had access to a wide range of training relevant to their roles. New staff received an induction before working unsupervised

Staff told us 'I am well supported. I feel I can talk to the team leader, unit manager, manager. I have a good relationship with them all' and 'It's brilliant, very supportive'

There was a wide and varied programme of activities available each day... There was a sensory room used to provide therapeutic sessions