Last updated: 9 February 2026
"Enough staff available when needed and a happy culture, but no registered manager for months and outdated training hold it back."
Medicine management was not robustly audited and check... there was no management process to analyse and evaluate this information for themes or improve approaches to risk management.
People and staff told us they were happy and that care was focused on what people wanted and their preferences.
There were enough staff to safely meet people's needs. People told us staff were available when they needed support. An agency provided some long-term staff who knew people well.
Staff training needs had not been routinely assessed or reviewed. This meant that some staff training needs had not been adequately evaluated and updated, such as medicine administration, safeguarding, IPC and fire evacuation.
At the time of our inspection there had not been a registered manager in post for over 6 months. A new manager had recently been appointed and was planning to apply to CQC to become the registered manager.
There was no activity planner or designated staff member to ensure people's individual and group options for social activities or interests were followed up.
No permanent manager in post for over 6 months, new one just starting out.
At the time of our inspection there had not been a registered manager in post for over 6 months. A new manager had recently been appointed and was planning to apply to CQC to become the registered manager.
Staff training not kept up to date, gaps in areas like medication, safeguarding and infection control.
Staff training needs had not been routinely assessed or reviewed. This meant that some staff training needs had not been adequately evaluated and updated, such as medicine administration, safeguarding, IPC and fire evacuation.
No activities coordinator or planner, so mostly routine care with limited social activities.
There was no activity planner or designated staff member to ensure people's individual and group options for social activities or interests were followed up.
AI Generated
Last inspected: April 2023
Management Quality
Well-led: Requires improvement
Direct feedback from current and former employees

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