Working at Westwood Care Home

Medicines aren't managed safely because staff training and skills checks for giving them are not always up to date, and guidance for as-needed doses lacks detail.

Staff who supported people with medicines had not always received appropriate training to do so. Competency checks to ensure staff had the knowledge and skills to safely administer medications were not always completed or up to date. Protocols to guide staff on when to administer 'as and when required medication' did not always include enough information.

Training has gaps especially for medicines, with no evidence of specialist courses, funded qualifications or regular supervision.

Staff who supported people with medicines had not always received appropriate training to do so. Competency checks to ensure staff had the knowledge and skills to safely administer medications were not always completed or up to date.

Only basic activities like games, tai chi and occasional parties, with no dedicated coordinator or more varied enriching programmes.

Per 2019 comprehensive inspection: Some regular activities were arranged, such as thai chi. Staff were guided by people about what activities they wanted to do, including; playing dominos, carpet bowls or doing a jigsaw together. Parties and events were held for special occasions.