Working at Westwolds
4 Park Avenue, Nottingham, NG14 5AF
Operated by Alacris Health Care Ltd
34 bedsResidential homes
Workplace Score
5.7/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 5.7/10
Key Finding
"Supportive leadership and good staff morale, but short night staffing and medicines recording gaps held it back."
Safety & Risk
4/10
!
Medicines were generally well managed. However, we found the recording of controlled drugs was not in line with best practice guidelines... Opportunities to learn from incidents were sometimes missed.
Staff Culture
6/10
✓
A care worker told us, 'Staff morale is good. We all work well together.' Another staff member told us, 'I think it's a great home, I really enjoy it here.'
Staffing Levels
5/10
!
The number of night staff was found to be slightly fewer than the provider had assessed was necessary; since more people had recently moved into the care home.
Training & Dev
6/10
✓
Staff received the training necessary to carry out their duties; additional training was available to staff who wished to develop their role.
Management
7/10
✓
The registered manager provided supportive leadership and was regarded as being approachable and person centred.
Programmes
6/10
✓
Activity staff provided a range of activities and encouraged people to join in so that potential social isolation would be reduced. People were supported to visit local pubs for meals and had visited a cathedral.
Points to consider
Night shifts were slightly short staffed after more residents moved in, though numbers were increased right away.
The number of night staff was found to be slightly fewer than the provider had assessed was necessary; since more people had recently moved into the care home.
Medication records had gaps for controlled drugs and skin creams.
The provider did not use a suitable record book for controlled drugs... The use of prescribed skin cream medicine was not always recorded appropriately.
Reviews of accidents did not always spot patterns or record fixes to stop repeats.
Opportunities to learn from incidents were sometimes missed. The registered manager routinely reviewed individual incidents, but those reviews were not always used to identify themes.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: March 2020
Good
Safe
!
Requires improvement
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews