Last updated: 9 February 2026
"Staff feel well-supported by managers in a family atmosphere with good training, but basic activities and lack of strong staff retention hold it back."
The provider had effective safeguarding systems in place. Staff knew how to recognise abuse. Risk assessments were in place and incidents and accidents were investigated.
People and staff were happy with the way the service was led and managed. Staff said the home had a family atmosphere and they felt well-supported by the managers.
People told us they thought there were enough staff on duty to meet people's needs and keep people safe. One person told us, 'More than enough staff.' One member of staff told us, 'There are enough staff to assist people.'
Staff confirmed they completed a wide range of certificated training courses including the Care Certificate, health and safety, food hygiene, first aid, the Mental Capacity Act 2005, and safeguarding. Staff also had access to mental health training and regular supervision sessions.
Staff said the home had a family atmosphere and they felt well-supported by the managers. One staff member told us, '[The registered manager] is very good, I can always ask him if I need any help.'
People took part in a range of group and one-to-one activities depending on their preferences. These included college, gym, swimming and community activities.
Just basic outings like gym, swimming, and college support, no activities coordinator or creative programmes to make shifts more interesting.
People took part in a range of group and one-to-one activities depending on their preferences. These included college, gym, swimming and community activities.
Staffing is adequate since residents are independent but no details on low agency use or good staff retention.
One member of staff told us, 'There are enough staff to assist people. Most people are very independent.'
AI Generated
Last inspected: April 2019
Management Quality
Well-led: Good
Direct feedback from current and former employees

Scan the QR code or tap the button to chat with us on WhatsApp. Your identity stays completely anonymous.
Chat on WhatsApp