Last updated: 10 February 2026
"Approachable management inspires confidence and safety risks are well managed, but staffing pressures cause rushing and some agency use."
Risks faced by people were now appropriately assessed, monitored and managed; medication errors had reduced.
People told us 'Staff appear to be happy working here'.
'Staffing is adequate but sometimes they [staff] can be rushing some days' and agency used as last resort.
Training covered mandatory topics with staff encouraged to pursue other training in any topics that interested them.
People felt that the registered manager was approachable and had confidence to deal with any complaints they had.
An activities programme was in place and an activities co-ordinator was employed by the service.
Staffing is adequate but agency workers cover some shifts and staff get rushed on busy days.
The registered manager outlined difficulties in recruiting new staff and had sought to use agency staff as a last resort... 'Staffing is adequate but sometimes they [staff] can be rushing some days'
Only standard mandatory training plus some extra if staff want it, no specialist courses or funded qualifications.
Training covered mandatory topics with staff encouraged to pursue other training in any topics that interested them.
Activities programme with a coordinator exists but no details on variety or special events, so mostly routine care.
An activities programme was in place and an activities co-ordinator was employed by the service... 'They [staff] do [offer] activities and I do get involved occasionally'
AI Generated
Last inspected: July 2022
Management Quality
Well-led: Good
Direct feedback from current and former employees

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