Last updated: 10 February 2026
"Staff feel supported with a positive culture and engaging activities, but no permanent manager, weak recruitment and safety risks hold it back."
Medicines were not always safely managed. We identified some stock discrepancies... Infection prevention and control was not effective throughout the building which meant people were at risk of catching and spreading infections.
Staff we spoke with were positive about the manager and nominated individual and felt supported. One staff member told us, 'I love it here. I wouldn't be here if I didn't.'
Staff recruitment processes were not always robust. We found a lack of audit trail when staff references had not been received. Staff health screening was not seen in staff recruitment files.
Per 2020 comprehensive inspection: staff were not trained to support people who were at risk of self-harm or suicide, which put people at risk of not receiving the appropriate care and support when needed.
At the time of our inspection there was not a registered manager in post. A new manager had been in post for about 7 months and had submitted an application to register.
Per 2020 comprehensive inspection: activities coordinator does shop runs with people, group activities inside, takes people out every day, people grow produce in greenhouse.
No permanent manager in post, so leadership feels unstable and oversight is weak.
At the time of our inspection there was not a registered manager in post.
Recruitment checks are weak with missing references and health screens, so you might work alongside poorly vetted new staff.
Staff recruitment processes were not always robust. We found a lack of audit trail when staff references had not been received. Staff health screening was not seen in staff recruitment files.
Safety risks from poor infection control and medication stock problems make the job more stressful.
Infection prevention and control was not effective... We identified some stock discrepancies at the time of the inspection.
AI Generated
Last inspected: March 2024
Management Quality
Well-led: Requires improvement
Direct feedback from current and former employees

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