Last updated: 9 February 2026
"Passionate leadership and a proud family-like team culture, although staffing stability lacks details on avoiding agency use."
proactive and positive culture of safety, based on openness and honesty... Effective medicines management systems were in place... electronic system... robust... auditing... STOMP.
staff were proud to work for the service and felt valued... morale within the team was very good and they worked extremely well together... We are like family. I enjoy coming to work every day.
There were enough staff to support people safely... Staff rotas showed that sufficient numbers of staff were consistently deployed to fully meet people’s needs... consistent staff team who had worked at the service for extended periods of time.
Staff were provided with a comprehensive training programme... specific training to support... autistic people and people with a learning disability... training... comprehensive and high quality... regular supervisions.
very strong and passionate leadership which put people first and staff were proud to work for the service and felt valued for their work. Our manager is very approachable, their door is always open.
provider operates their own community centre, where people can access a sensory room, play music, or take part in structured activities. They also run an education hub... delivered by a qualified teacher... leisure centre, shops, parks, and community hubs.
Staffing meets needs with consistent shifts and some long-serving staff, but no details on avoiding agency staff or big investments in keeping the team stable long-term.
There were enough staff to support people safely. Staff rotas showed that sufficient numbers of staff were consistently deployed... consistent staff team who had worked at the service for extended periods of time.
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