Working at Westleigh Lodge
Nel Pan Lane, Wigan, WN7 5JT
Operated by HC-One Limited
48 bedsNursing homes
Workplace Score
7.1/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 7.1/10
Key Finding
"Staff love the family-like culture with stable teams and robust safety, although training and activities lack specialist programmes."
Safety & Risk
8/10
✓
Robust infection prevention: visitor LFT testing, visiting pod, staff cohorting by floor, donning/doffing stations, frequent touch point cleaning four times daily with chloride tablets.
Staff Culture
8/10
✓
Per 2018 comprehensive inspection: Staff said 'I love working here. One of the best homes I have worked in, everyone is passionate, feels like were looking after family members.'
Staffing Levels
7/10
✓
Per 2018 comprehensive inspection: 'Definitely enough staff on shift. They also don't have a big turnover here, which is good as it ensures care is consistent.' Dependency levels reviewed monthly.
Training & Dev
6/10
✓
Per 2018 comprehensive inspection: Staff told us they received sufficient training and support, completed an induction programme and on-going training via e-learning and practical sessions.
Management
7/10
✓
Per 2018 comprehensive inspection: People and relatives spoke positively about the manager: 'Best manager we have had in eight years' and 'She's very approachable, you see her walking round the home checking on things.'
Programmes
6/10
✓
Per 2018 comprehensive inspection: Activity coordinator introduced varied programme with spa, music, sing along, virtual headsets, cinema, minibus outings and links with school and nursery.
Points to consider
Training covers basics like induction and refreshers, but no specialist dementia courses or funded qualifications to build skills.
Staff told us they received sufficient training and support to carry out their roles. We saw staff completed an induction programme upon commencing employment and on-going training was provided, both e-learning and practical
Activities are regular and varied with a coordinator doing music, outings and school links, but no specialist therapeutic programmes to enrich the role.
An activity coordinator had recently been recruited, who had introduced a varied activity programme... weekly activity schedule... spa and music, sing along, virtual headsets and cinema... links with a local school and nursery
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: September 2018
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
Staff Reviews
Direct feedback from current and former employees
No one has reviewed yet. Be the first.
Scan the QR code or tap the button to chat with us on WhatsApp. Your identity stays completely anonymous.
Chat on WhatsAppSources
- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews